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PRIME7 NEWS LISMORE     PRIME7 NEWS GOLD COAST  
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PROGRAMMING CONTACTS

 

CONTACT PRIME7 OR GWN7 WITH A FORMAL COMPLAINT

Formal complaints must be lodged within 30 days of the relevant broadcast.

There are three methods for lodging a formal complaint in relation to something you have seen or heard on PRIME7 or GWN7.

 

You must either:

  • Mail a letter to PRIME7 or GWN7, at this address (it is advisable that complaints sent via post use Registered Mail):

        The Complaints Officer
        PO Box 878
        Dickson
        ACT 2602

  • Send a fax to 02 6242 3764

 

If your complaint relates to a matter covered by the Commercial Television Industry Code of Practice, the network is required to investigate your complaint and provide you with a substantive written response within 30 working days.

Please note: A copy of the Commercial Television Industry Code of Practice can be obtained from FreeTV Australia.

 

Your complaint should include the following information:

 

  • The date, time, and location of the broadcast
  • The name of the program
  • Reason for your concern
  • Your name and address

 

 

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